We always try to describe all our vintage products in the best and accurate detail as we possibly can to ensure you are happy with your purchases. Due to the nature of shopping for vintage pieces online we do understand you may sometimes not be satisfied with your purchase(s) Please contact us by either using the form below or please contact us: email@example.com to obtain a returns form and the address to return the item to.
YOU MUST INCLUDE YOUR ORDER NUMBER as this is vital in returning or exchanging an item as soon as possible.
>Any items must be returned to us within 7 days of receiving them for a refund or exchange. You will receive your item(s) by recorded delivery and, if you do wish to return it, it must be received within 7 days after signing for it.
>Please email us firstname.lastname@example.org and you must include your order number for a returns form you must fill in before returning your item(s)
>Any item(s) must be returned to us UNWORN and in the same condition the item was sent in-including any tags etc.
>Items are returned at your own risk and cost, we advise for you to use a tracking method to post your item(s) as we cannot be held responsible for any items lost in the post.
>after 7 days, if the item has not been returned to us, you will then be offered an extra 14 day period for an exchange or credit note.
>Credit notes are valid for ONE YEAR only
>We regret we cannot refund any postage and packaging costs.
>After the 21 days have passed, any item(s) cannot be returned or exchanged.
>Once we have received your returned item, your refund/exchange will be processed within 7 working days.
PLEASE NOTE WE DO NOT OFFER REFUNDS FOR ITEMS OR GIFTCARDS BOUGHT FOR OUR BRIGHTON STORE.